Frequently Asked Questions
What is the difference between the Aerocool Trophy and the Aerocool Pro Series?
Are thermostats available for evaporative coolers?
How do I direct the cooled air blown into my house?
Is there another way to exhaust the air other than leaving windows or doors open?
How many windows or doors do I need to leave open?
What is the difference between Aspen pads and Rigid Media pads?
What choices of evaporative cooling do I have?
How do I lubricate the blower assembly bearings?
What do I do if the unit becomes scratched?
Can soft water be used with the evaporative cooler?
How many times a year should I service my cooler?
Can I use cooler cleaners, cooler treatments, anodes or other additives in my evaporative cooler?
Can I use the Power Cleaning System in any residential cooler?
Why should I use the Power Cleaning System in place of the Bleed-Off? (Technical comparison)
What is the Power Cleaning System?
What causes noise at water supply line?
What causes the motor to shut down and overheat and then come back on after cooling down?
Why does my new rigid media cooler smell bad and how do I stop it from smelling?
There is a smell coming from my cooler what should I do?